US Clients
Why book your vacation with us? There are 10 simple reasons why you should book your trip with a Canadian travel agency, and specifically, Valente Travel Inc.:

1. Your U.S. Dollar is worth more in Canada - Historically $1.00 US has been worth between $1.18 - $1.22 CDN!!!  Because we are located in Canada, and most of our expenses are in Canadian dollars, we can pass the savings on to you! You'll notice how you can save hundreds for booking the exact same vacation that you would with a U.S. based travel agency! Why pay more?
   
   
2. Your vacation dollar is protected - Unlike in the U.S., we are required by Canadian law to place all funds received by ALL customers into a "trust" fund and we are not allowed to touch these funds until you depart on your trip.  This virtually limits the possibility of "shady" travel agencies or come and go online agencies.
   
   
3. Default protection - Unlike in the U.S., every travel agency in Ontario, Canada is required by law to pay a percentage of it's sales into a government "compensation fund" that is held in trust and used solely in the case where any individual has paid for travel services and not received them due to the defualt of the registered travel agency he/she has booked his/her trip with.
   
   
4. Convenient location and booking options - We are located 3 minutes from the Detroit/Windsor tunnel exit on Ouellette Avenue (Windsor's main street), and have free parking at the side of our building.  We have a convenient U.S. phone line for our Detroit area customers (313) 965-1818. If you prefer not to visit our office, then we can arrange your trip via the phone or e-mail, and you may save hundreds. Your tickets will be sent via priority mail to your front door.
   
   
5. Flexibility - Because we are conveniently located in Windsor, Canada, and deal in both U.S. and Canadian dollars, we have the flexibility to "custom tailor" your vacation so that you save with the benefit of your favorable currency exchange rate. For example, if you would like to take advantage of a fantastic trans-atlantic fare from Toronto priced in Canadian dollars, we can also arrange a theatre package in Toronto, just before you depart so that you can get 2 trips for the price of 1!
   
   If you prefer to fly out of a U.S. city such as Detroit, we can book your flight separately and your hotel package portion in Canadian dollars so that you save on the exchange difference, and still fly out of the city of your choice!
   
   
6. Professionally trained staff - By Canadian law, in order to open a travel agency, you must have a minimum of 2 qualified experienced personnel that meet the minimum requirements as detailed in the "Travel Agency Act". This minimizes the risk of a "mishandling" of your funds for other unqualified travel agencies.
   
   
7. Stricter business requirements - Unlike in the U.S., all travel agencies in Canada must meet strict minimum requirements before obtaining an operating license, as outlined by the "Travel Industry Act" which limits the number of travel agencies to only those who can support their means. It must be proven that there is sufficient working capital, no questionable past, and each agency must have at least 2 or more "qualified" staff. It is not as simple as hanging a sign on your building or establishing an anonymous website.
   
   
8. Award Winning Office - Among numerous awards, Valente Travel Inc. has recently been named the #1 travel agency in all of Canada by Sandal's Resorts Worldwide, which in itself has been named the #1 all-inclusive resort in the world for 8 consecutive years!  We are also a "premier" office for Apple Vacations and a member of the "500 Club" for Funjet Vacations.
   
   
9. Price Guarantee - We will not be undersold. If you can find an advertised price that is lower than ours, we'll beat it - It's as simple as that.
   
   
10. Our Commitment to you - We, at Valente Travel realize that YOU are our greatest asset and do not take your business for granted. We work hard to maintain our excellent reputation and make sure that "excellent customer service" is not our goal, but the norm, as outlined in our business mission statement. Our job is to make sure that you have a worry-free vacation, and receive the best possible value for your vacation dollar.