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If you have a question you'd like answered from one of our travel professionals, email it to firstname.lastname@example.org and we will be glad to answer it for you.
In the meantime, here are a few of our most common questions and corresponding answers:
A: This is true, but the question is why WOULDN'T you use a travel agent? Why do the work, when you can get us virtually free?! We are primarily paid by the cruise lines and tour operators to do your booking so it's a win-win for you. Plus if anything goes wrong, we're here to back you up as we have prime contacts with most of the major travel companies in the world. Lastly, we're human beings, which may be the best reason of all!
A: Valente Travel has been in business since 1993 and is Windsor's premier travel agency. Over the years, we have won many awards and have clients and corporate accounts all over the world.
A: Not necessarily. And in fact, most travel agencies have proven over time that they can SAVE you money! We are compensated from the tour operators, airlines and hotels so you get our services for free. Most of the time, we can find the best deals for you
A: With over many years (21+) in business, we have established a neverending list of contacts in the industry whom we can contact for whatever reason need be. Whether it\'s to arrange a fruit tray on arrival at your destination or to get you out of a jam, we\'re here to help and we have the contacts.
A: Have you ever tried to contact an airline after they have declared \"chapter 11\"? We are not just a 1-800# to call. We are real people with real lives who help out real people with real lives!