Feedback Questionnaire

Give us your FEEDBACK! (and we’ll give you a guaranteed $25 off your next
vacation* and a chance to WIN A TRIP!*)

THE INFORMATION GIVEN WILL BE HELD IN STRICT CONFIDENCE AND
GO DIRECTLY TO THE PRESIDENT OF VALENTE TRAVEL INC.

Tell us what you think and go directly to the top!

We at Valente Travel value you as a client and want to know what we can do to
make your next vacation even better. To reward you for taking this survey, we will
instantly give you a voucher worth $25* towards your next vacation plus your name
will automatically be entered into a draw for a chance to win a trip at our Fall “Windsor

Don’t sugarcoat it! We can take the criticism good or bad! Your honesty is crucial to
this survey and will help us to service you even better in the future.

Directions: Please complete the questionnaire in full, hit submit and your voucher will
pop up and be ready to print immediately. (Survey should take no longer than 5 minutes

Now let’s begin so tell it like it is!

1. Getting to know eachother

Have you inquired about a trip through Valente Travel Inc. in the past? *

Have you booked a trip with Valente Travel Inc. in the past? *

2. How was your trip? (if you did not travel yet, choose N/A and go to next section)
a) If you booked a trip with us, please rate the components of your trip in general. (Please rate from 1-6 with 1 being poor and 6 being excellent). Choose N/A if you did not travel yet or if it does not apply. * 1-poor , 2-Below Average, 3- Average, 4-Good, 5-Very Good, 6-Excellent, or N/A.
Air Only Hotel or Resort Only Air and Hotel Cruise Escorted Tour Rail vacation Optional Activities / Excursions Tour operator e.g. Apple Vacations, Delta Vacations etc Other Additional Comments

3. Tell us how we are doing:
a) Please rate the qualities below of the travel consultant from Valente Travel who either quoted you on a trip or helped you to book your most recent trip. (choose N/A if not applicable) * 1-poor, 2- Below Average, 3- Average, 4-Good, 5-Very Good, 6-Excellent, or N/A.
How you were greeted General Hospitality Willingness to help Getting back to you in a timely manner Professionalism Travel Knowledge Enthusiasm Efficiency Accuracy In General 3b)
b) Do you remember the travel consultant's name? This is located on the top right of your invoice. His / her name is
c) Would you recommend this travel consultant to others?
d) Additional comments

4. Overall Impressions
a) Please rate your overall impressions of the complete quoting, booking and travel experience (whichever may apply): * 1-poor , 2-Below Average, 3-Average, 4-Good, 5-Very Good, 6-Excellent, or N/A.
Overall quoting process Overall booking process Overall impression of your trip Overall value of your trip Did the trip meet your expectations? Valente Travel first impression. Valente Travel general office atmosphere Valente Travel service in general Valente Travel professionalism in general
b) Additional comments

c) Would you recommend Valente Travel to others?
d) If the answer is no, why not?

5. Tell us a bit about yourself
a) How often do you like to travel?*
b) Where would you like to go next?*
More specifically?
c) What type of travel?*
Other
d) When would you like to take your next trip?*
e) Contact Info *
Your First Name: Your Last Name: Phone: Email:
f) Would you like us to contact you in the future for your next trip?*
g) Would you like to sign up for our email specials/newsletter?*